Block Reviews

3.3

47% would recommend to a friend

(2,087 total reviews)
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Jack Dorsey

34% approve of CEO

27% positive business outlook

Block has an employee rating of 3.3 out of 5 stars, based on 2,087 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Block employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
21 May 2021

CashApp

Recommend
CEO approval
Business outlook

Pros

I work for CashApp Engineeering within Square so can only speak for CashApp (which has a separate office to Square's in Melbourne). * Great remote-friendly culture though there are some things everyone is still figuring out (atleast I feel CashApp is better than few other companies I worked for in this aspect by doing more async comms etc) * Competent Engineering leadership - we don't have non-engineering managers leading teams or being engineering directors/senior leads who are very empathetic to real engineering issues and don't come with arbitrary deadlines or unnecessary pressures * Real autonomy to engineers. I've heard about it in almost all my previous places - but I didn't really know how it feels to be autonomous until I started here. Teams are only assigned a problem space / very high level and we solve it in the best way we want. No micromanagement or process overhead. * Work-life balance friendly! I can't speak for SF or other CashApp offices here - but the Melbourne (or AU generally speaking) is very much nailing this (or atleast trying best to). Don't have people staying late and working late so there is no pressure on anyone else indirectly either. * Good compensation / stocks * Working on very interesting stuff all the time due to the trajectory growth.

Cons

* Fast paced environment (good and bad thing I guess - so change is the only constant - reorgs, people movements, industry opportunities etc etc) - perhaps a good problem to have? * Whilst it's remote friendly, like I mentioned there are a lot of things still being figured out. The communities / guilds are not very active and kinda becoming just day to day work stuff. This would be a challenge for the org to re-energize such culture given Square has announced 100% remote even post-COVID and we already have hires from various parts of AU (combination of growing pains and 100% remote situation) * Not very diverse when it comes to senior management positions. Although the most diverse team when it comes to junior to mid engineers. Good thing there is acknowledgement of this issue but still work to be done by supporting women/LGBTQ members/person with some disability but fully able to work etc

2.0
23 Feb 2024

Global Layoffs

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

CashApp had some great benefits from flexible work arrangement, health insurance and friendly culture.

Cons

Long hours, some times lacked transparency, most of the decision making comes from the head offer in the US. In late 2023 the company was told that there wouldn't be a mass layoff. Fast forward 3 months and 1000 people were let go globally and lot of people were taken by surprise. The employees outside of the US had a really bad experience when doing their consultative period at the end. There was very limited human interaction (all done via email) and HR was unresponsive when we needed them the most. We were only notified at short notice before being locked out of the system and 1 day earlier than expected. All of this has created further anxiety amongst the leftover of employees to what their job security looks like moving forward. It's a sad way for it all to end. At the beginning you feel like a valued employee but by the end of it you come to realise that your are just a number in a big wheel. We thought CashApp was different but It turns out it's no different.

2.0
10 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Interesting projects and top tier talent. So much to learn from. Never worked in a more talent dense company before.

Cons

Recently let go of many top talent even when company doing better than ever, using AI as excuse. Not sure why we are not using AI to get more work done, and generate more capacity and growth with current head count rather than cut headcount to do the same amount of work. Seems counter intuitive. Makes everyone who is left behind look elsewhere because no matter how well the company's doing, statistics so far show (with all the smaller redundancies that lead up to this big one) that we are all likely going to get cut. Except for senior management of course.

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