ADP Reviews

3.8

71% would recommend to a friend

(22,330 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,330 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

22K reviews
1.0
28 Oct 2015
Recommend
CEO approval
Business outlook

Pros

people are generally nice located in the suburbs

Cons

Lack of management and leadership No strategic direction Hard to achieve anything due to lack of executive leadership alignment Product needs a serious upgrade in order to keep up with the latest market trends Lack of performance management that has lead to a lot of dead wood employees, bad behaviour and unprofessionalism at times Not customer centric Extremely resilient to change No opportunity to grow professionally Huge churn rate - on average 3-5 resignations a week resulting in loss of IP, talent and left with a huge pool of underperforming employees Wrong people in the wrong roles - employees put into positions based on tenure rather than capability which in turn reduces the capability of the team they are working in, thus dramatically reducing productivity. Completely under resourced in some departments and over resourced in others

3.0
30 July 2014
Recommend
CEO approval
Business outlook

Pros

Great sales training (onboarding and ongoing), strong support available and large, stable company.

Cons

Current leadership in Australia is out of touch with market and employees. Lots of staff churn and IP is spilling out the door! Product is outdated with no real plan to update in the near future. Very difficult to sell on value when the product is far from where it needs to be in the market. No real opportunity to move up, as most managerial jobs are hired externally and/or employees from the US are moved out for a 3 year term.

Viewing 1 - 3 of 22,330 Reviews

Glassdoor has 24,923 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.