I applied online. The process took 4 weeks. I interviewed at Sedgwick (Aurora, IL) in Jan 2014
Interview
I was interviewed by two Team Leads, both of whom were wearing jeans and t-shirts. Pretty standard questions. They want to know you are customer focused and capable of proper phone etiquette. This was my first job outside of retail. Great opportunity for recent grads.
Interview questions [1]
Question 1
Explain a time someone was upset with you and how you handled the situation
