I was asked if I could deal with difficult callers, who could sometimes be rude and unpleasant.
Help Desk Administrator Interview Questions
27 help desk administrator interview questions shared by candidates
How do you add users to a computer
The second guy who was asking unrelated questions was asking me "what is the plastic thing on an ethernet cable called" which has nothing to do with data entry. The customer isn't going to say the rj45 fell off the cable they are going to say the plastic thingy.
What would you need to build a complete and functioning computer (including peripherals)?
Are you still interested in the role?
If a manager and a regular worker were both experiencing an IT issue, who would you fix first?
Mostly asking about my interest in the position. Stressing that its 90% data entry and if im still interested.
What is DNS?
What is another name for the physical address?
What are the different ways to access the Task Manager?
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