Customer Support Interview Questions

14,021 customer support interview questions shared by candidates

You’re in a room with three light switches, each of which controls one of three light bulbs in the next room. Your task is to determine which switch controls which bulb. All lights are initially off, and you can't see into one room from the other. You may inspect the room only once. How can you determine which switch is connected to which light bulb?
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Global Customer Support Representative

Interviewed at LinkedIn

3.8
7 Jan 2012

You’re in a room with three light switches, each of which controls one of three light bulbs in the next room. Your task is to determine which switch controls which bulb. All lights are initially off, and you can't see into one room from the other. You may inspect the room only once. How can you determine which switch is connected to which light bulb?

A question was raised at the end of the interview if I would have trouble working with 20 somethings since the majority of their hires are in this age group. I thought this was a very inappropriate and discriminatory question to ask and don't think people should be asked this type of question They can clearly see from my resume that I have been around a long time so why call me in?
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Customer Support

Interviewed at Wave

3.2
12 Jan 2017

A question was raised at the end of the interview if I would have trouble working with 20 somethings since the majority of their hires are in this age group. I thought this was a very inappropriate and discriminatory question to ask and don't think people should be asked this type of question They can clearly see from my resume that I have been around a long time so why call me in?

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