Role Play
Auto Adjuster Interview Questions
808 auto adjuster interview questions shared by candidates
Was the mock scene scenario intense?
A time you went above and beyond for a customer? Don't know why they ask because their adjusters do nothing of the sort. The employee I set with for 2 hours was disengaged and spoke rudely to all his customers
You are called by an auto shop that tells you it will take 5 hours to repair a dented door. Your estimate is 2 hours. What do you say to the repairman?
Standard questions for interview 1. Scenario based test in interview 2.
Phone interview is pretty general and easy to get through. Pass the test afterward and get another phone interview before the ridiculous role playing audition.
A shop disagrees with your estimate of labor hours and says you are trying to cheat the customer, who do you handle the situation?
Role play
Please specifically describe what you know about the Auto Damage Adjuster position and why you are interested in it. Focus your response on why you want to work in the Adjuster position, and not why you want to work for GEICO.
One question they asked me was what I did dealing with a difficult customer.
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