QBE Customer Service Representative interview questions
based on 7 ratings - Updated 8 Sept 2025
Easyinterview difficulty
Mixedinterview experience
How others got an interview
67%
Applied online
Applied online
33%
Employee referral
Employee referral
Interview search
7 interviews
Viewing 1 - 5 of 7 Interviews
QBE interviews FAQs
Customer Service Representative applicants have rated the interview process at QBE with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at QBE overall takes an average of 23 days.
Common stages of the interview process at QBE as a Customer Service Representative according to 1 Glassdoor interviews include:
Phone interview: 50%
One on one interview: 50%
Here are the most commonly searched roles for interview reports -
Phone screen with recruiter, followed by background check and then finally a panel interview. Process was quick and roughly two weeks. Background check was not that extensive just a credit type screening and review of record type thing.
I applied through an employee referral. The process took 3 weeks. I interviewed at QBE (Sun Prairie, WI) in Mar 2021
Interview
Screening with credit Check and panel interview live at the time likely online now. Fairly easy and common questions regarding ding conflict problem solving and process improvement overall. Panel was he and two supervisors.
Interview questions [1]
Question 1
Tell me about a time you had a difference of opinion with a coworker
I applied online. The process took 2 weeks. I interviewed at QBE (Sydney) in Dec 2018
Interview
First resume submission, telephonic interview, 1-1 interview, feedback call.
The interviewer was very polite and professional. Committed that the result would be communicated to the applicants. I received a call with feedback on the reasons for rejection. It was a good experience.
Interview questions [1]
Question 1
Reasons for sales targets not getting achieved.
Describe yourself