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      Gallagher

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      Client Services Manager (CSM) Interview

      27 Feb 2026
      Anonymous employee
      Rolling Meadows, IL

      Other Client Services Manager (CSM) interview reviews for Gallagher

      Client Services Manager (CSM) Interview

      28 May 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Gallagher

      Interview

      Took a long time to hear back. Had 3 interviews, one was with an SVP. They were responsive about the process. Typically "tell me about a time when" type questions.

      Interview questions [1]

      Question 1

      Tell me about a time you had to deliver difficult news.
      Answer question
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Gallagher (Rolling Meadows, IL)

      Interview

      A 30 mins phone call, along with zoom and in person interview. Spoke with two different people during in person interview. Both asked series of questions on behavior and goal oriented scenarios.

      Interview questions [1]

      Question 1

      Explain a scanerio where you had to fulfill a goal, and what steps were taken.
      Answer question