Does Wickes pay their employees well?

According to anonymously submitted Glassdoor reviews, Wickes employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Wickes. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Wickes?

52% of Wickes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wickes 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Wickes?

Customer Assistant (61) , Customer Service Assistant (51) , Sales Assistant (40) , Design Consultant (34) , Customer Service (32) , Operations Manager (31) , Store Manager (24) , Shop Floor Assistant (17) , Customer Service Representative (15) , Duty Manager (15) , Cashier (14) , Kitchen and Bathroom Advisor (13) , Shop Assistant (13) , Store Assistant (12) , Sales Associate (11)

What are the pros of working at Wickes according to real employee reviews?

"The staff were friendly and approachable as soon as I joined" ((in 44 reviews)); "Great people to work with" ((in 44 reviews)); "Wickes have a great culture and can do attitude." ((in 26 reviews)); "Great opportunities" ((in 13 reviews)); "Good work life balance" ((in 8 reviews))

What are the cons of working at Wickes according to real employee reviews?

"Their people management skills are poor" ((in 55 reviews)); "Pay is low" ((in 50 reviews)); "Certain managers being so demeaning and patronising that many staff felt that they wanted to leave." ((in 33 reviews)); "Hours are long and work weekends" ((in 28 reviews)); "Training is minimal, it's more of an on the job learning experience." ((in 18 reviews))

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Wickes

Wickes Reviews

3.3

52% would recommend to a friend

(805 total reviews)

David Wood

66% approve of CEO

43% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.2

Culture and values

3.2

Work/Life balance

2.9

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

Wickes has an employee rating of 3.3 out of 5 stars, based on 805 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wickes employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

805 reviews

5.0

15 May 2026

Supportive colleagues in a calm work environment, but pay lags

Customer service assistant

Recommend

CEO approval

Business outlook

Pros

Really calm and welcoming work environment. I work with amazing people who are always willing to help and support where needed.

Cons

Could pay above the minimum wage

5.0

31 Mar 2026

Fantastic culture

Ux manager

Recommend

CEO approval

Business outlook

Pros

The culture there is their secret sauce. I really miss it! Everyone in Marketing was friendly, supportive & collaborative. Also people know how to have fun whilst doing their job.

Cons

None that come to mind

5.0

13 Mar 2026

Good

Sales assistant

Recommend

CEO approval

Business outlook

Pros

Good place to work and gain experience

Cons

Nothing bad to say really.

Viewing 1 - 3 of 805 Reviews

Jobs at Wickes

Warehouse Assistant

Northampton, England

View job

Customer Service Assistant

Customer Service Assistant

GBP 24K - GBP 45K /yr

(Glassdoor Est.)

View job

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Reviews by job title

Supportive colleagues in a calm work environment, but pay lags

Fantastic culture

Good

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