Is KOOKAI a good company to work for?

KOOKAI has an overall rating of 3.6 out of 5, based on over 249 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 40% of employees would recommend working at KOOKAI to a friend and 39% have a positive outlook for the business. The best reviews about KOOKAI have been left by employees working as Sales Assistant , Sales Associate and Retail Assistant .

Does KOOKAI pay their employees well?

According to anonymously submitted Glassdoor reviews, KOOKAI employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KOOKAI. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KOOKAI?

40% of KOOKAI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KOOKAI 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at KOOKAI?

Sales Assistant (26) , Sales Associate (22) , Casual Sales Assistant (21) , Retail Sales Assistant (13) , Retail Assistant (12) , Store Manager (9) , Assistant Manager (7) , Conseiller De Vente (6) , Vendeuse (6) , Senior Sales Associate (5) , 2IC Assistant Manager (4) , Sales (4) , Vendeur (4) , Christmas Casual/Sales Assistant (3) , Part Time Sales Associate (3)

What are the pros of working at KOOKAI according to real employee reviews?

"Great Training in Customer Service" ((in 17 reviews)); "great team" ((in 9 reviews)); "Good staff to work with" ((in 7 reviews)); "Nice manager" ((in 6 reviews)); "Good people to interact with" ((in 6 reviews))

What are the cons of working at KOOKAI according to real employee reviews?

"Area management" ((in 12 reviews)); "Long hours and heavy workload" ((in 5 reviews)); "Hard to negotiate your salary" ((in 4 reviews)); "Lack of diversity" ((in 3 reviews)); "Poor leadership" ((in 3 reviews))

What are the top reviewed KOOKAI locations?

Melbourne , Sydney , Perth , Brisbane , Gold Coast , Burwood , Doncaster , Chadstone , Adelaide , Chatswood , Miranda , Newcastle , Paddington , Claremont , Brighton , South Yarra , Macquarie , North Melbourne , Indooroopilly , City of Parramatta , St Kilda East , Garden City , Victoria, Australia

Skip to content Skip to footer

Notifications

KOOKAI

KOOKAI Reviews

3.6

40% would recommend to a friend

(153 total reviews)

Viktor Vagner - Cromb

99% approve of CEO

39% positive business outlook

Ratings by category

3.6

Work/Life balance

3.4

Diversity and inclusion

3.3

Culture and values

3.2

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

KOOKAI has an employee rating of 3.6 out of 5 stars, based on 153 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KOOKAI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

153 reviews

5.0

3 May 2026

Great culture

Sales associate

Recommend

CEO approval

Business outlook

Pros

Great culture. Fun and exciting

Cons

Sore feet from long days.

5.0

14 Sept 2025

loveee

Retail sales assistant

Recommend

CEO approval

Business outlook

Pros

loved working here, such an amazing work culture

Cons

The brand doesn't have the best reputation

5.0

23 July 2025

A Supportive and Empowering Place to Grow

Assistant manager

Recommend

CEO approval

Business outlook

Pros

Supportive Team Culture: The team environment is incredibly encouraging, collaborative, and energising. Everyone genuinely wants each other to succeed. Strong Leadership: I felt consistently supported by management Fast-Paced & Dynamic: Every day is different, with a great mix of customer interaction, floor responsibilities, and creative challenges. raining & Feedback: Regular coaching and feedback helped me build confidence and continually improve – something I really valued throughout my time. Beautiful Product & Store Environment: It’s inspiring to work in such a thoughtfully designed space with high-quality garments and styling direction.

Cons

Weekend & Holiday Work Is the Norm in Retail: As with most retail roles, working weekends and public holidays is expected. However, the team always made an effort to balance shifts fairly. Fast-Paced Environment May Not Suit Everyone: The pace and high standards can be intense at times, especially during peak trade or promotional periods – but it’s also part of what makes it rewarding.

Viewing 1 - 3 of 153 Reviews

Jobs at KOOKAI

Full Time - Retail Stock Coordinator

Australia

View job

Full Time - Retail Sales Assistant

Broadbeach

View job

Retail Sales Assistant

Chermside

View job

Full Time - Retail Senior Sales Assistant

Cannington

View job

Full Time - Retail Senior Sales Assistant

Australia

View job

KOOKAI reviews FAQs

Related searches: KOOKAI jobs | KOOKAI salaries | KOOKAI benefits | KOOKAI interviews

Reviews KOOKAI reviews

KOOKAI

KOOKAI Reviews

Ratings by category

Reviews by job title

Great culture

loveee

A Supportive and Empowering Place to Grow

Jobs at KOOKAI

KOOKAI reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

KOOKAI reviews FAQs

Jobs at KOOKAI